We had checked a few other realtors before we decided to go forward selling our home with Lauren. Initially, I liked her online presentation and talking with her on the phone, so then she came to our house to look at our property and give us a presentation. She showed us some past property listings she’s sold and the video tours that Live Dream Colorado had created. Everything was very bright and open looking and we felt she had something good going on. I was impressed with how organized and professional she was. I was sold right away on having her do our sale. And we sold in less than a week, right around our list price, because we decided to meet the sellers half way on some requests. Our house was a “Manitou Springs special” so Lauren dealt with some serious stuff with our house. We needed radon mitigation, and there were a lot of little hiccups along the way. The buyer had said originally that they weren’t going to ask for any concessions that weren’t necessary, like related to safety and such. But when they came back with an offer, they did ask for extra stuff to be done. Lauren helped us field all that and decline politely, reiterating that ‘this isn’t what was agreed to’ when we gave them buyer preference. She was very good and helped smooth everything over so it went through without us having to agree to those concessions. Also, we had to move before the whole sale process was complete. We were selling because we were ready for a big life change. We still needed the sewer line snaked, and several things still needed to be dealt with while we were gone, and Lauren handled all of that for us. She met workers at the house and facilitated the whole wrap-up with no complaints. A difficult situation arose with one of the workers at one point and I lost my temper with them, but Lauren came in and smoothed it all over, dealing with an upset company for me. She kept her cool even when things got hairy. I was very grateful to her. She just made sure everything went well and she got us set up with a notary in California to finalize everything. The whole last leg was done long distance, and she just made that as easy as it could be. She really went above and beyond. She was just really delightful.

I sold my house with Lauren and she helped me buy another one as well. She was knowledgeable about how to get the most bang for the buck in both buying and selling. Very honest about what could and couldn’t be done. Very straight-forward. She had a lot of input and was always available when I needed her. Working with Lauren was very pleasant. We had a great time. She’s easy to get along with. Smart. Funny. Knowledgeable. Go with Lauren. She’s a go-getter. She’ll get the job done.

Working with Lauren was wonderful and easy. Even though we hadn't decided on a listing date, Lauren made her stager available to us so that we could get a head start on getting the house ready. That was a big help because it was less work to do once we picked a date to move forward. She did a great job in helping us to stage it. Her write up in the MLS system was just impeccable. I think it attracted additional buyers to us because it was such a great write up and the photos were wonderful. She did the market research to give us a good starting price. We had not bought or sold a home in about 20 years, so her knowledge base, being able to manage anything out of the ordinary that came up, explaining the details to us, and walking us through it made it easy for us. Anything we had questions about, she was almost immediately available. She guided us along on some of the more involved things and gave us tremendous peace of mind going through the whole process. There were some issues that came up at the end with an insurance claim that we had to file, but she had managed that before and was very professional. She walked us through it and made it pretty fearless for us. Lauren also did some searching in the location we're moving to and found an agent and kind of interviewed the agent for us, then passed along her contact information. When we got out to the area, we engaged with this agent that Lauren found for us, and we had as good an experience out there as we did here with Lauren. It was such a relief to know that we had somebody that she'd made contact with and that she felt comfortable recommending. It made the process a lot better for us. Any opportunity we have to pass her name along, we definitely will.