Lauren is fantastic. She took such great care of us. We started the buying process when my husband and I were living in Alabama. I was introduced to her through a mutual friend. She listened to what we wanted. She went and saw one house for us and quickly realized that was not the right house. We told her we were open to new builds as well because we just didn't have the cash flow at the moment to get into a bidding war. She started making calls. Apparently, somebody had backed out of our particular lot. The floor plan was set, but nothing else had been decided. They hadn’t put it back on the MLS and hadn’t started calling their waitlist. They were like, “If you want it, you're going to have to move on it fast.” She called me that morning. She immediately went out to the model home on the other side of town and walked me through it with a video chat. Then she went back the next day and did a meeting at the sales center. My husband was towing the RV and I was in my car and we're all on video calls, trying to do this in the rain. We made the decision right then and there. We were like, “This is what we want. Let's do it. The numbers work. Let's go.” It was sort of fate the way it all worked out. Lauren knowing the market and knowing what we needed was just fantastic. She did our appointments in person for us when we couldn't be here. We would zoom or do video chat with her for our design center appointments and things like that, which was a huge help. She went over all of our contracts and all the legal stuff. We didn't have to worry about it, which really put our mind at ease. I never doubted that she had my back about anything, especially being so far away for so much of it. It was really reassuring to know that I could call her or text her whenever, and she was right there. Her responses to everything were amazing. Her response time was always fantastic. She just took care of everything. I don't see Lauren as that aggressive real estate agent that is throwing herself in front of everybody, but she takes such good care of her clients. She knows what she's doing. She's very thorough. She is kind. She knows her market. She’s excellent. I'm so excited with our house and can't wait for my husband to get home and see it in person.

This is the second home we've sold with Lauren, and each time she makes the process so simple. She's right there every step of the way. This time we had a complicated transaction. The signing kept getting pushed back and deadlines were being missed, but she was great about explaining all of our different options like working with extensions or canceling the contract. She walks through everything really simply. She was there to lend her opinions based on her experience to help us come up with the best option. We were able to close with the original buyer we selected with just a few amendments that still met our needs. She was completely available, no matter what time of day. We had conversations at 9 at night about contracts and inspection deadlines. She's always been 100% available. Anytime you need to talk to her about something, she's more than willing to sit down and go through all the options. She took the time to get to know us, know what we were trying to do, what our long-term goals were, and made sure that we met those goals. She cares more about her client’s interests than just getting the sale. She's just fantastic. She’s very level-headed. She has a lot of expertise, and a lot of good judgment. She's amazing.

I’ve sold five places with Lauren, so I obviously respect her services. She was recommended to me and I’ve recommended to her to friends and they've all been extremely pleased with her as well. She's extremely professional. I like her product – her pictures, her walk-throughs, her descriptions. She hires professional photographers. She's not out there with her cell phone taking pictures. She’s also really good about saying, “You can do this and because that's kind of a wow factor that'll help” and “No, don't worry about fixing that.” She’s good about being realistic about the kinds of things that will help the sale of a house. Good about telling you what to do, what not to do, and what not to worry about. She’ll tell you “That's not going to work” or “If you have time, go ahead and do it, but these are the big things that you want to hit.” The communication is completely open, so she’s easy to work with. She has an extremely positive attitude. She comes in with a positive outlook even on things that she's concerned about. She has a lot of follow through. It seems like there are some realtors that just do it as a part time gig, but this is what Lauren does. She is full time into this. She does a great job. She's grown a great business. She puts a lot of effort into keeping in touch with her clients, and not in an annoying way. A lot of thought has gone into her brand. She's done a lot of schooling. She does seminars. She just puts a lot of effort into it. She’s a class act.