Lauren is fantastic. She took such great care of us. We started the buying process when my husband and I were living in Alabama. I was introduced to her through a mutual friend. She listened to what we wanted. She went and saw one house for us and quickly realized that was not the right house. We told her we were open to new builds as well because we just didn’t have the cash flow at the moment to get into a bidding war. She started making calls. Apparently, somebody had backed out of our particular lot. The floor plan was set, but nothing else had been decided. They hadn’t put it back on the MLS and hadn’t started calling their waitlist. They were like, “If you want it, you’re going to have to move on it fast.” She called me that morning. She immediately went out to the model home on the other side of town and walked me through it with a video chat. Then she went back the next day and did a meeting at the sales center. My husband was towing the RV and I was in my car and we’re all on video calls, trying to do this in the rain. We made the decision right then and there. We were like, “This is what we want. Let’s do it. The numbers work. Let’s go.” It was sort of fate the way it all worked out. Lauren knowing the market and knowing what we needed was just fantastic. She did our appointments in person for us when we couldn’t be here. We would zoom or do video chat with her for our design center appointments and things like that, which was a huge help. She went over all of our contracts and all the legal stuff. We didn’t have to worry about it, which really put our mind at ease. I never doubted that she had my back about anything, especially being so far away for so much of it. It was really reassuring to know that I could call her or text her whenever, and she was right there. Her responses to everything were amazing. Her response time was always fantastic. She just took care of everything. I don’t see Lauren as that aggressive real estate agent that is throwing herself in front of everybody, but she takes such good care of her clients. She knows what she’s doing. She’s very thorough. She is kind. She knows her market. She’s excellent. I’m so excited with our house and can’t wait for my husband to get home and see it in person.
