We were out of state, buying our house sight unseen and Lauren and Jay were instrumental in making that work. We couldn’t have done it without them. They were basically our eyes and ears on the ground, giving us opinions, since, among other things, we couldn’t know if a neighborhood was one where we’d feel comfortable. We flew out once to look at the area and Lauren and Jay were willing to meet with us on very short notice. They were tireless when showing us around and answering questions. Then, after we purchased the house, Lauren and Jay also helped us manage renovation, which was done remotely. They came and checked on the progress, took pictures and gave their opinions, which was invaluable. That’s not what I would expect from every realtor. I almost felt like we were taking advantage of them. They definitely went above and beyond. We’re very satisfied with the location, the house, the price, and with the work that was done. We’re super happy.
