Before selling, I’d rented the house out for about a year and done a lot to get it ready as a rental, but that’s not the same as getting it ready to sell. I worried about how people would see it. Lauren pointed out a few small things that would catch the eye — like missing trim or scratches on the floors — and I went ahead and fixed them. Another realtor suggested listing it much lower. Lauren understood the market and priced it about $25,000 higher — and we got it. I found Lauren online through a site that referred me to several realtors. I talked to a few, but Lauren stood out. She was very energetic and fun to talk to. The others felt like salesmen, but she didn’t. She seemed to genuinely love what she does, and that energy really impressed me. Her online materials helped me feel confident. Once we started working together, she was always professional but also open and friendly — like talking to a friend. She communicated constantly. She’d text for small things, email for bigger things, and always kept me in the loop about showings and offers. Some realtors just look out for themselves — but with her, I felt she cared about me too.
