Working with Lauren was wonderful and easy. Even though we hadn’t decided on a listing date, Lauren made her stager available to us so that we could get a head start on getting the house ready. That was a big help because it was less work to do once we picked a date to move forward. She did a great job in helping us to stage it. Her write up in the MLS system was just impeccable. I think it attracted additional buyers to us because it was such a great write up and the photos were wonderful. She did the market research to give us a good starting price. We had not bought or sold a home in about 20 years, so her knowledge base, being able to manage anything out of the ordinary that came up, explaining the details to us, and walking us through it made it easy for us. Anything we had questions about, she was almost immediately available. She guided us along on some of the more involved things and gave us tremendous peace of mind going through the whole process. There were some issues that came up at the end with an insurance claim that we had to file, but she had managed that before and was very professional. She walked us through it and made it pretty fearless for us. Lauren also did some searching in the location we’re moving to and found an agent and kind of interviewed the agent for us, then passed along her contact information. When we got out to the area, we engaged with this agent that Lauren found for us, and we had as good an experience out there as we did here with Lauren. It was such a relief to know that we had somebody that she’d made contact with and that she felt comfortable recommending. It made the process a lot better for us. Any opportunity we have to pass her name along, we definitely will.
