Lauren and Jay were amazing. We bought our house sight unseen, from out of state, just from video chats with Lauren. She went to house after house doing video tours for us so that we could see them. And she helped kind of discourage us away from certain ones. She was really great. Very committed to helping us find a house. And we love the house. We’re so happy. My husband is ready to stay here forever. I think the biggest thing that stands out to me throughout the buying process with Live Dream Colorado is that we put an offer in on the house, and they accepted the offer, then I sort of had like that ‘Oh my god, are we really doing this?’ moment. ‘I haven’t even seen this house before. There’s three other ones that I love online. I don’t know what we’re doing.’ Lauren was even willing to — that same day — go back and tell the sellers that we needed to look through the house one more time. She did another video chat with us, while at the same Jay went to another house that I thought I was in love with and walk through it, to make sure that this was really the house that we definitely wanted. And it ended up being perfect. We had wanted to fly out for the inspection, but tickets were very expensive and Colorado Springs also got a snowstorm that day. So Jay went and he stayed with the inspector the whole time so we could video chat and ask him any questions we wanted, so we spent a lot of time with Jay, too. They were so professional, and it was pretty amazing service for not even having met us in person, just through video chatting. They were really awesome the whole time. And she sent us a ton of houses to look through. All we had to do was say, ‘Oh, we don’t know about this backyard or whatever,’ and she would give us feedback immediately. She was so familiar with the area. With my husband being in the military, we don’t know when we’ll have to move again — we’re supposed to be here at least three years — but at some point we’ll be calling Lauren again when it’s time to sell our house.
