Lauren was able to get us an appraisal higher than any other realtor. She does it based on your house – how individual it is when compared to all the others. You can have a similar house right next to you, but if you put $50,000 worth of stuff inside, Lauren makes sure the appraiser recognizes that. We interviewed five realtors, and all the other realtors said, “This is what has been selling in your neighborhood. You’re not going to get over this amount.” Lauren was able to get about $64,000 more than any other realtor. She gave us a copy of a book she wrote about buying and selling homes. It was very helpful. We read it before we even interviewed her. In the book there’s a part about how she appraises homes – how it’s about the value not the comps.
One of the things she did that was so impressive was having a guy come in with a drone. The pictures she took and the layout she did was unbelievable. It was better than any we saw on the internet for selling other people’s homes. It was amazing. Lauren also had some kind of link where you could go in and see statistics – how many people looked at your house and what their comments were. And if she didn’t get feedback, she’d press people for some. That link was really, really good. She’s very, very thorough. If I were to ever sell another home, she would be the first on my list.
Rob helped us buy a new home. He was such a gentleman. So professional and accommodating. We’d say, “We need to look at another one.” And he was right there and would say, “Whatever you’ve got to do.” He’s the most pleasant individual. He helped to point out things, making sure we looked at important things. He found very good inspectors. He stayed on top of things. He got back to us. He’s very thorough. We’ve recommended him many, many times. – Sheila and Mike, 2016