Lauren and Jay were the best realtors I've had. I had an amazing experience with them. They were always available. Super reliable. I had a lot of trust in them. Lauren spent a lot of time on the phone and in person explaining in detail anything I had questions about. She would go line by line in the contract and explain everything. I felt like she cared. She had a really good eye for the things that we needed to improve and I felt like she was on my side for selling — keeping what I wanted in mind, but also giving me facts on local sales to back up her numbers. The process was extremely smooth because of Lauren and Jay. I bought a house in Utah around the same time with a different realtor and it was an extremely different process. It was a night and day difference. If I could move Lauren around with me and have her come help me buy and sell every time, I would.

Lauren did a great job marketing the house, and I really think it made a huge difference for us. She gave us some really good advice on what we needed to do to get the best value for the house. We were able to get what we wanted. It was a fast and easy process once we got it on the market. She's very good at giving you guidance on what's worth doing and what's not worth doing. She’s good about telling you what you can expect. Very straightforward. And then once we had the offer, she was very helpful and guiding us each step of the way. I was out of state by the time the house sold, and she facilitated getting everything taken care of with me out of state as well. She really focuses on her clients and what they need and how to best help them. She was helpful and responsive. I think she’s got a great process.

Lauren is wonderful. She still reaches out to ask me how everything is going, and I still reach out to her. Everything was a smooth process. She knew exactly what we wanted and we got exactly what we wanted. She didn’t try to steer us in another direction or anything. She made sure we got the house we wanted in the neighborhood we wanted for the school we wanted for the price we wanted. We love her because there was no need to beat around the bush and look at other houses. We did everything from Hawaii. We did video chats, a bunch of pictures, and driving around neighborhoods to show us the house and where we would be living. We flew in to review the house the day that we signed the papers. When we got the house and flew back out of town, Jay checked on the house for us, making sure we didn't have any packages on the porch and making sure nobody broke in while we're out of town. I have only good things to say. They care about family. They care about their clients. They're going to try their best to make sure that you're going to get what you want for the price that you want.